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Waypoint Technology Solutions Blog

Waypoint Technology Solutions has been serving the Erie area since 2011, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

It’s Not Enough to Have the Right IT… You Need to Keep Track of It

It’s Not Enough to Have the Right IT… You Need to Keep Track of It

If I were to ask you what technology your business possessed and where it all was right now, could you give me an answer? If not, you’ve demonstrated the importance of keeping an accurate inventory of your business’ IT.

So, let’s go over some best practices to make managing your business’ IT inventory more effective.

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How Does CAPTCHA Work?

How Does CAPTCHA Work?

We’ve all had to confirm we’re not a computer when attempting to log into an account. This is the core purpose of what once was called CAPTCHA… the Completely Automated Public Turing test to tell Computers and Humans Apart. However, it seems surprising that computers don’t easily overcome these simple-seeming tests.

Let’s dig into why these simple tests actually are effective at differentiating between human users and automated bots.

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What Does the Rest of 2025 Hold for Technology?

What Does the Rest of 2025 Hold for Technology?

We can’t tell the future—no one really can—but it is both possible and vital to make predictions based on present trends and current events. Let’s look forward to the rest of this year to see what predictions we can make for business IT and the notes we should all take over the next few months.

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Tax Season Brings Scammers Out of the Woodwork

Tax Season Brings Scammers Out of the Woodwork

In the United States, tax season is prime time for hackers to take advantage of law-abiding, tax-paying citizens. They do this through all kinds of nefarious activities, such as phishing attacks conducted through text messages and emails claiming to be from the Internal Revenue Service. If you want to avoid getting scammed this tax season, be sure to keep the following tips in mind to stay safe while you conduct your typical tax routines.

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When Staring Down Crisis, Could You Manage Your Business?

When Staring Down Crisis, Could You Manage Your Business?

Unfortunately, crises happen, so the only responsible course is preparing your business to deal with them. Let’s walk through what modern crisis management should look like for businesses of all sizes, identifying the steps to address these risks and protect your operations.

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Ransomware Payments are Less Frequent, But It Isn’t All Good News

Ransomware Payments are Less Frequent, But It Isn’t All Good News

Despite some of the headlines that we saw last year, it wasn’t all bad news regarding ransomware. Critically, 2024 saw ransomware payments plummet by hundreds of millions of dollars… despite many large-scale attacks and one record-breaking whaling payment of $75 million by one victim.

This is undeniably great to hear… but with that in mind, we cannot let ourselves slip into complacency.

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Hardware Acquisition is Hard. Let’s Make It Easier

Hardware Acquisition is Hard. Let’s Make It Easier

Hardware is far from the most fun topic for a business owner to learn more about, but that doesn’t diminish its importance. If you want to ensure your business stays ahead of the game, then you need to be strategic about your hardware implementation. Otherwise, you risk falling behind, put your business in danger, and—even worse—imperil your budget. Today, we want to help you get the most out of your hardware, long before you have to invest in anything new.

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Is Windows 10 Via Extended Security Updates Feasible for a Business?

Is Windows 10 Via Extended Security Updates Feasible for a Business?

Windows 10 is rapidly reaching the end of its secure lifetime, with support scheduled to end on October 14, 2025. While this doesn’t mean that the OS will no longer be available to use, it does mean that it will no longer be able to be safely and securely used—a critically important distinction.

That is, however, unless you pay for the Windows 10 Extended Security Updates… but is this a feasible or maintainable strategy for businesses?

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3 Common-Sense Security Measures You Can Implement Today

3 Common-Sense Security Measures You Can Implement Today

Running a business is already confusing enough without worrying about security at all times. Whether you’re a small business owner or a multi-level enterprise, security is just as important for all the same reasons. Today, we want to share a couple of security strategies you can implement today to feel better about the current state of your infrastructure moving forward.

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Sometimes, Loving Something Means Letting IT Go

Sometimes, Loving Something Means Letting IT Go

Happy Valentine’s Day! Today is a day to celebrate love, romance, and every butterfly that has ever fluttered in a stomach. However, the greatest loves can bring the greatest sorrow… particularly when the time comes to say goodbye.

Take Windows 10, for instance. PC users have loved the OS for a decade, but in a few short months, it will no longer be a good relationship for anyone—particularly business users—to maintain.

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Mobile Devices Can Be Invaluable to Your Business… If Handled Properly

Mobile Devices Can Be Invaluable to Your Business… If Handled Properly

Nowadays, the average business leans pretty heavily on mobile devices to some degree, particularly as they make business productivity—and thereby, competitiveness—more easily attainable. However, this also makes it essential that a business using mobile devices has a means of managing them effectively.

Let’s explore the concept of mobile device management, and discuss some ways that your business can take advantage of it.

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Tip of the Week: You Need to Know These YouTube Keyboard Shortcuts

Tip of the Week: You Need to Know These YouTube Keyboard Shortcuts

Websites also make excellent use of keyboard shortcuts you use every day to improve your productivity. YouTube is an excellent source of entertainment and education, so today, we want to help you get more value out of it with keyboard shortcuts. Here are some of the best that you should know.

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Three Reasons Why You’re Falling for the Phishing Schemes in Your Inbox

Three Reasons Why You’re Falling for the Phishing Schemes in Your Inbox

Phishing is the most common way hackers “get you,” so /to speak, but have you ever wondered why it’s so effective? Today, we want to explore the reasons why phishing schemes are so enticing to even the most security-conscious individuals out there. You might be surprised to know that even security professionals can fall prey to these types of attacks, and for very good reasons.

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How Planning Your Software Can Prevent Tech Sprawl

How Planning Your Software Can Prevent Tech Sprawl

Your business needs software, along with the various integrations it allows for to keep your operations going. A little planning goes a long way, especially if you want to get the best return on your investment. Today, we want to look at how you can find the right mix of software for your business without breaking the bank or experiencing the dreaded “tech sprawl.”

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Make Sure These 3 Types of Data Are Backed Up and Secured At All Costs

Make Sure These 3 Types of Data Are Backed Up and Secured At All Costs

Every business’ worst nightmare is a data loss incident, and if you’re caught unawares, such an incident can set you back financially and operationally for months. Today, we want to cover some of the common data your business collects that you absolutely need to have backed up. If you don’t, you could become subject to serious fines due to regulations and other industry-specific mandates.

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There’s Yet Another Reason to Update to Windows 11 (As If We Needed One)

There’s Yet Another Reason to Update to Windows 11 (As If We Needed One)

As you should be aware by this point, the Windows 10 operating system is reaching its end of support on October 15 of this year—meaning that it will no longer receive updates of any kind afterward, including critical security updates. What you may not know, however, is that Microsoft is following suit and pulling Office support around the same time.

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Tip of the Week: Stop Location Data Collection on Your Mobile Device

Tip of the Week: Stop Location Data Collection on Your Mobile Device

At the beginning of this year, a massive data breach struck a location data broker called Gravy Analytics and took possession of a dataset with 30 million points from devices worldwide. This data could potentially be used to track individuals and their movements, tellingly, through healthcare, government, and military facilities. 

Unfortunately, nothing can be done about data that has already been breached, but preventative steps can and should be taken to protect your business. Let’s discuss how to prevent your applications from tracking your movements.

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Looking at the Future of Social Media

Looking at the Future of Social Media

Unless you’ve been living off the land in the wilderness for the past couple of decades, you’ve heard of Facebook, Twitter (now X), and Instagram. Most people have some type of social media presence on one or all of these platforms (or at least on LinkedIn, TikTok, or YouTube). Many businesses once used or currently use these platforms as a part of their marketing efforts, and despite being billion-dollar companies, there are some serious concerns about the viability of these platforms going forward. In this week’s blog, we will discuss some of the problems people are having with these established social media platforms and how alternatives might just be the future of social media.

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Let’s Brush Up On Phishing Attack Responses

Let’s Brush Up On Phishing Attack Responses

Did you know that phishing is, by far, the most common security risk to your business? Just think, any of your employees could become the target of a phishing attack, and all it would take is downloading the wrong file or clicking on the wrong link to expose your organization to security threats. Today, we want to offer a refresher on the throwaway signs of a phishing attack and how to protect yourself and your team from harm.

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Why the Recent Dissolution of Net Neutrality Could Be Very Bad for Your Business

Why the Recent Dissolution of Net Neutrality Could Be Very Bad for Your Business

Net neutrality has long been an embattled topic, with rules flipping every few years depending on the opinions of those with influence. Recently, the Federal Communications Commission had its most recent net neutrality policy struck down by the 6th Circuit Court of Appeals… in such a way that sets the concept back to square one.

Let’s discuss why this is a particularly dangerous decision, and very well could put small and medium-sized businesses at a distinct disadvantage moving forward.

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