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Waypoint Technology Solutions Blog

Waypoint Technology Solutions has been serving the Erie area since 2011, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Subscriptions Need to Be Easy to Cancel, Per the FTC

Subscriptions Need to Be Easy to Cancel, Per the FTC

It isn’t rare for people to subscribe to things and only stay subscribed because the cancellation process is so challenging and inconvenient. However, the Federal Trade Commission is looking to stop this, adopting a rule that eliminates the capability for businesses to put hurdles in front of cancellation processes.

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Worried Your Workplace Might Be Toxic? Here’s How to Fix It

Worried Your Workplace Might Be Toxic? Here’s How to Fix It

“Toxic” is a buzzword that is often used nowadays, but when it is used to describe a business’ work environment, it needs to be treated with deadly seriousness.

If a workplace is a place people don’t like to be, many drawbacks will ultimately impact operations. Therefore, it is to your benefit to keep your business as positive a workplace as possible.

Let’s discuss how to tell if your company has a toxic workplace and, if so, how to resolve it.

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It Pays to Invest in Security Awareness Training… Here’s What to Include

It Pays to Invest in Security Awareness Training… Here’s What to Include

Security awareness training is a critical process for modern businesses to undergo to have any chance of success. Unfortunately, as much as security software or policy can help, it can only do so much. You also need your team members to be on board, knowledgeable about what they need to do, and motivated to do it. 

In light of this, let’s talk about security awareness training and what it needs to involve.

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Sabotage Isn’t Just About Theft

Sabotage Isn’t Just About Theft

Businesses have to deal with a lot of different types of problems, but they often don’t see many of the issues that come from within their company. Whether this comes from hackers, disgruntled customers, or unreliable vendors, every business leader constantly deals with some type of issue. Unfortunately, sometimes these problems can come from inside your company. Today, we look at two employee issues that can potentially cause major headaches for business owners.

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So, Your Business Project Failed… How Can You Learn from It?

So, Your Business Project Failed… How Can You Learn from It?

It can be challenging to deal with failure in any context, but in the case of your workplace projects and other efforts, it can be particularly harsh. This makes it all the more important to frame such failures as opportunities to grow in the future.

Let’s discuss six reasons an initiative may fail and the lessons that can be learned from these situations.

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Research Shows Many New Cybersecurity Professionals are Doomed to Make Blunders

Research Shows Many New Cybersecurity Professionals are Doomed to Make Blunders

Unfortunately, cyberattacks will only continue in the weeks, months, and years to come, making it increasingly essential that businesses have access to cybersecurity expertise. Even more unfortunately, professionals with this level of expertise are becoming harder to find. Globally, we’re short almost four million people, and those we have are prone to make mistakes in their first few years. This comes from a report by Kaspersky, entitled “The Portrait of Modern Information Security Professional,” Let’s review what the cybersecurity developer found and what we can take away from these findings.

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How to Use Technology to Support Your Team’s Wellness

How to Use Technology to Support Your Team’s Wellness

It isn’t easy to be a member of the workforce right now. While we won’t cover them in detail, plenty of stressors—related to and separate from the workplace—can easily impact an employee’s performance. As a result, it is often in your company’s best interest to invest in your team’s well-being, and one way to do this is by implementing and encouraging the use of different technologies.

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Are You a Tech Support Roadblock?

Are You a Tech Support Roadblock?

This goes out to all the business owners, managers, department heads, and other leaders in the workplace who have to field user complaints and issues.

Being in this position can be hard, because you often have to say no. No, we can’t change the timeline or increase the budget for this project. No, we can’t do XYZ that way because it would break compliance. No, we can’t get new hardware/software in until we get it approved in the budget. Repeat ad nauseam.

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Why You Might Want to Encourage a Digital Detox for Your Team

Why You Might Want to Encourage a Digital Detox for Your Team

Chances are, your and your employees’ lives are fully permeated with technology, from the very start of the day to the moment you close your eyes to sleep in the evening. That’s just how the world works nowadays, but there is evidence that this permeation of tech can have some adverse effects on us all. That’s why, as odd as it may sound coming from an IT provider, you may want to occasionally take a moment to step away from technology.

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Your Team’s Experience at Work Matters, and IT Can Help Improve It

Your Team’s Experience at Work Matters, and IT Can Help Improve It

When you consider your business’ investments, you probably think about things like the hardware your team uses and the software this hardware supports. You might think about the furniture you’ve purchased to outfit your office. However, one often overlooked—but incredibly important—element that needs some level of investment is your employee satisfaction.

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Waypoint Technology Solutions is proud to announce the launch of our new website at www.thinkwaypoint.com. The goal of the new website is to make it easier for our existing clients to submit and manage support requests, and provide more information about our services for ...

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Erie, Colorado 80516