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Waypoint Technology Solutions has been serving the Erie area since 2011, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

How-to: Use Barracuda Email Protection Add-In

In this article, you will learn how to use the Barracuda Email Protection Add-In to  block emails, mark them as unwanted spam, 

NOTE:

The Microsoft 365 authorization pop-up may temporarily appear after you take action with the Add-In. This briefly confirms your credentials and then disappears. There is nothing you need to do.


ir-authorizing.png

 

How to Handle Reported Email

Once a message has been reported as suspicious, it will be sent for further analysis and moved out of the Inbox to a selected folder. To determine which folder you prefer:

  1. Log into Outlook or OWA and select a message. The read message pane opens.
  2. Click the Barracuda Email Protection Add-In at the top of the window to open the actions panel.
    add-in-on-menu-bar.png
  3. The Report Email screen is displayed.
    add-in-report-email.png
  4. Click More at the bottom and select Settings.
    add-in-settings.png
  5. Click on Move email and select the account folder that will receive reported messages (i.e. Deleted ItemsJunk Email, a custom folder, etc.)

Report Suspicious Email

Report emails as suspicious and send to Barracuda Networks for further analysis.

  1. Log into Outlook or OWA, and select a message you want to report. The read message pane opens.
  2. Click the Barracuda Email Protection Add-In at the top of the window to open the add-in's actions panel.

    add-in-report-email.png
  3. Click the Report email button and select the reason that best describes the email.

    add-in-select-reason.png
  4. Click the Submit button.

    add-in-reported-success.png

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